Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Mail Club
When will my order ship?
Mail Club orders are processed within 3–7 business days unless stated otherwise.
How long does shipping take?
Shipping times vary by location:
- Australia: 3-10 business days
- International: 7-25 business days
These estimates are as per the Australia Post website and may be affected by postal delays or customs.
Will I get a tracking number?
All letters are sent untracked to keep costs affordable so will not include a tracking number
Do you ship internationally?
Yes! I ship mail club letters worldwide!
Do you accept returns or exchanges?
Due to the nature of mail club items all sales are final unless your item arrives damaged or incorrect.
What if my letter arrives damaged?
Please email me within 7 days of delivery with clear photos so I can arrange a replacement or refund.
What if I entered the wrong address?
Please double-check your address at checkout. If you realise you have entered the incorrect address after checking out please contact me asap! Once the letters are shipped it is too late :(
I haven't received my letter
If it has been more than 4 weeks since your shipping confirmation and your letter has not arrived, please contact me as soon as possible